Borders College

Coronavirus advice for staff and students

Coronavirus advice for staff and students

Frequently Asked Questions


Update Tuesday 24th March 11.20 am

Your future

Exams are cancelled, but your future is not! 
Applies to SQA Highers
only.

At Borders College, we understand that you’ve all worked hard and we want you to know that Colleges in Scotland are collaborating with awarding bodies to provide as much certainty as possible for learners so you can continue your journey onto other college or university courses and into employment.

If you are currently a Borders College student and looking to progress onto a higher-level course or even to a new discipline then we would encourage you to get your application completed. We’re replacing face to face interviews with telephone interviews so the application process continues.

A reminder of our primary contacts are:

Student Services
studentwelfare@borderscollege.ac.uk

Student Funding
studentfunding@borderscollege.ac.uk

General Enquiries
enquiries@borderscollege.ac.uk

or click on this link: http://www.borderscollege.ac.uk/resources/ask-a-question

Edit - Wed 25th March at 11.35 am - Applies to SQA Highers only.


Update Friday 20th March 17.55 pm

Care and Administrative Practice - HNC, Placements Suspended

Please note that all practice learning is suspended for all HNC CAP students from midnight tonight, regardless of where you are on placement.  This is in line with the decision made by ENU for Napier students, as well as UoE and QMU.

You Tutor will be in touch next week to give you further information about the Graded Unit and how this can be achieved.

Any questions, queries or concerns should be directed to:

Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


Update Friday 20th March 1.00 pm

The College sector is working closely with the Scottish Government and key partners to support students and staff during the COVID-19 emergency. Colleges are collaborating with awarding bodies to provide as much certainty as possible for learners so they can continue their journeys into college, onto other college or university courses and into employment.

Student Services Advice Centre will be available via email at studentwelfare@borderscollege.ac.uk or through the BC Welfare or the Student Advice CentreBorders College Facebook sites where you can drop us a DM. In the meantime, further wellbeing advice and guidance remains available 24/7 on the Big White Wall.

The Student Funding team are available at studentfunding@borderscollege.ac.uk to provide support with all funding queries.

BCSA would welcome receipt of any food items, for distribution to vulnerable people in the community. There is now a community of around 60 Borders College students across the region willing to undertake errands for those who are isolated. If you need anything delivered because you cannot leave the house, email bcsapresident@borderscollege.ac.uk and we will try and put you in touch with someone who can help.
All College buildings are closed from 5 pm today.

Remember to look after your health and wellbeing, stay in contact with each other, take some exercise and get some fresh air, hopefully, the weather will stay fine

Any questions, queries or concerns should be directed to:

Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


Update Thursday 19 March 2020 1.00pm

The College will be closing all our buildings to staff and students at 5pm on Friday 20 March. Our students will continue to be supported remotely in their studies. Applications for 2020/21 remain open, and College staff will be in touch regarding interviews.

We will upload our Frequently Asked Questions document later today - 19 March.

As ever we welcome any questions via our covid@borderscollege.ac.uk address and we can incorporate these into our FAQs as necessary.

Our first priority is your health and wellbeing. Please stay safe, follow NHS guidance and keep in touch with your manager or course tutor/assessor.

The College website is the main source of the most up to date information and will be regularly updated.

Any questions, queries or concerns should be directed to:

Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


Borders College Update Wednesday 18 March 2020 12.45 pm

As we have previously stated our first priority is that of the health and wellbeing of our students and staff. We would like once again to thank and acknowledge the understanding of the college community which includes our students, staff and other stakeholders at this unprecedented time.

With effect from Monday 23rd March, 2020 all College buildings will be closed to staff and students. Our students will continue to be supported remotely in their studies by our staff and support services will continue to be accessible by telephone and email.

Over the next few days staff and students who are able to commence working from home are encouraged to do so in consultation with your Line Manager or Course Tutor.

It is essential that both staff and students maintain regular access to college email where you will be updated on your learning and any updates on changing circumstances.

A FAQ area will be added to the College Web Site, in due course, which will be updated regularly. If you have any questions which are not covered in the FAQ’s then please email covid19@borderscollege.ac.uk

The College web site is the main source of the most up to date information and will be regularly updated.

Although the buildings are closed our staff continue to work from home and will be contactable by email.

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


Update Wednesday 18 March 2020 10.30am

The Incident Management Team would like to point you to last night’s briefing and advise that further communications will be provided by lunchtime today. The situation continues to change rapidly and we would stress the importance of you following NHS guidance in relation to your own health and wellbeing.

Borders College will continue to issue updates via the College website, emails and social media.

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


Update Tuesday 17 March 2020 19.35 pm

First of all we would like to thank and acknowledge the understanding of the college community which includes our students, staff and other stakeholders at this unprecedented time. As we have previously stated our first priority is that of the health and wellbeing of our students and staff.

  • We continue to plan for all classroom learning to move to online learning from Monday 23rd March 2020. From this date (Monday 23rd March) students will not be required to come into college to access lessons but will be expected to continue their studies remotely by accessing online learning. Our staff will give guidance on how this is to be undertaken in due course.
  • This means that until Friday 20th March we aim to continue with classroom delivery within college premises as previously indicated. This will give both students and staff the opportunity to understand how the online learning process will operate. In exceptional circumstances where online learning is not an option, staff members will be in touch with students to make alternative arrangements.
  • From Wednesday 18th March our staff will be in touch with students who have been identified as needing additional technology to facilitate their learning.
  • Borders College will be open from Monday 23rd March for students who need to access support services. We are working hard on developing support mechanisms for those students who are unable to come into our premises.

Student Bursaries/EMAs/Hardship Payments

We understand that many of you will have concerns around your Student Bursary, EMA or Hardship payments. The College Sector is working closely with the Scottish Government to ensure a sectorial approach in order that no individual student is negatively affected financially by the current crisis. All payments will continue as long as we are able to demonstrate that you are engaging in learning.


Qualifications

The College Sector is also working with the Scottish Government to develop contingencies in supporting students to achieve their qualification if the opportunity for practical and other assessments is unavailable.

We will continue to review the local and national position and review our plans as required.

Borders College have set up a COVID-19 email address and we would encourage our students and staff to use this if they have any questions or concerns. covid19@borderscollege.ac.uk

Borders College will continue to issue updates via the College website, emails and social media.

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


COVID 19 Update Tuesday 17th March 2020 10.30am

The College Management Team appreciate this is an unprecedented challenge for us all and we are greatly appreciative of the way staff, students and other stakeholders have been responding.

Please look after your own health and others by following the health advice issued by the UK government and NHS.

We have been preparing for staff and students to be able to work and learn from home. Specific guidance and information for staff and students will be issued on an ongoing basis from our Covid-19 email address. This guidance can also be obtained from our website, facebook page and twitter feed.

Thank you to those who have responded to our information emails and posts. In answer to your queries:

We are not closing the College, we are working hard to continue teaching and learning whilst planning for reduced access to buildings

Your lecturer, course tutor or curriculum and learning manager will be in touch with you about the impact on your studies (this includes interviews)

Regarding community / leisure classes a member of our staff will be in touch with you.

We appreciate the situation is rapidly changing and we will continue with a morning update and will issue guidance and information on a regular basis.

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


Update Monday 16 March 2020 17:40 pm

The College Incident Management Team appreciate this is an unprecedented challenge for us all and we are greatly appreciative of the way staff, students and other stakeholders have been responding,

We have been preparing for staff and students to be able to work and learn from home. We are now able to advise you of our plans to implement this.

We are cancelling classroom lessons from Friday 20/3 (amongst other things this will allow curriculum staff time to complete their plans for advising students on home study)


College premises will remain open as normal until 20/3 (including llbrary and refectory) to handle queries from students, colleagues, suppliers, etc, but we will encourage staff who can readily work at home to do so. This will ensure a balance of on site and home working as agreed with line managers.

Curriculum and learning managers will be identifying priority groups of students in their final year or least likely to engage with digital learning and schedule small groups to work with staff members on practical activity and assessment.

Staff and students should follow guidance re-issued this morning in relation to protecting their own health and that of those around them.

We are constantly reviewing planned events which may be subject to cancellation.

These arrangements may change depending on the emerging picture relating to coronavirus.

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


COVID 19 Update Monday 16 March 2020 10.20am

The Incident Management Team have met this morning and are keen to reinforce the message sent on Sunday at 6.00pm. Please take care of your own health and that of others. When you come to any of our campuses you can help by observing good hand hygiene. If you have a new continuous cough and/or a fever/high temperature, however mild, stay at home for 7 days from the day your symptoms started. This will help to protect others in your community while you’re infectious.

Due to the current Coronavirus situation, we have taken the decision to cancel the Hawick Campus Community Open Event until further notice.

The situation under active review and consideration. We will issue a further communication after 3pm today.

We continue to have staff and student health and well being as our primary concern. We are also working hard to ensure that students can continue with their studies.

Visit the coronavirus (COVID-19) page on NHS inform for the latest advice or phone 0800 028 2816.

Reminder for students
We have made arrangements for bursaries to be paid even when you are unable to attend College due to the virus.

Reminder for staff
We have made arrangements to ensure pay is processed and you will continue to be paid even if you self-isolate.

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


COVID 19 Update Sunday 15 March 2020 6.00pm

We continue to have staff and student health and well being as our primary concern. We are also working hard to ensure that students can continue with their studies.

Please take care of your own health and that of others. When you come to any of our campuses you can help by observing good hand hygiene.

If you have a new continuous cough and/or a fever/high temperature, however mild, stay at home for 7 days from the day your symptoms started. This will help to protect others in your community while you’re infectious.

Visit Coronavirus (COVID-19) page on NHS inform for the latest advice or phone 0800 028 2816. 

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


COVID 19 update March 13th

The health and wellbeing of our students and staff, and their families, is our first priority and this is guiding our approach to this challenge. We will send out a daily email to staff and students about how you can help to protect yourself and other people that you are around.

The Incident Management Team can confirm that our approach will remain the same as it is consistent with the Governments approach following the announcement yesterday.

SQA are providing regular guidance on exams for those affected and this can be found on the SQA website at
https://www.sqa.org.uk/

Support for Staff and Students
If you are particularly concerned and wish to talk to a medical professional please contact:

  • Your own GP
  • NHS by calling 111
  • By calling 999 in an emergency

In addition, the Occupational Health Service is available to staff by calling 01896 825982

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


COVID 19 update March 12th

The 9.15 am update from the Covid 19 management team is to provide information about how you can help to protect yourself and other people that you are around.

The College is continuing to operate business as usual and in line with UK and NHS guidelines. However, you will be aware from national press that the UK Government are considering moving to the next phase which is called Delay. We want to reassure you about what this means for the College.

Students

•We are working hard to ensure you can continue with your studies. Your lecturers will correspond with you in the normal manner to direct and support you in your studies.

•We have made arrangements for bursaries to be paid even when you are unable to attend College.

•A link is being added to the student portal to our webpage where you will be able to access College communications relating to coronavirus.

Staff

•There is an expectation that staff will be able to continue to work from home if necessary.

•Remember to take your laptop, charger and headset home every day.

•If you have recently been issued with VPN access, please ensure you have tested it from out with College premises. Any issues please contact ISLT.

•We have made arrangements to ensure pay is processed and you will continue to be paid. You will continue to be paid if you self-isolate. If you are self-isolating please talk to your line manager.

Support for Staff and Students

If you are particularly concerned and wish to talk to a medical professional please contact:

  • Your own GP
  • NHS by calling 111
  • By calling 999 in an emergency

In addition, the Occupational Health Service is available to staff by calling 01896 825982

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk


Coronavirus advice for staff and students
Update 11th March 2020

We want you to know that the health and safety of our students and staff, and their families, is our first priority and this is guiding our approach to this challenge.

We have set up a Management Team who will send out information about how you can help to protect yourself and other people that you are around. Information and advice will be delivered daily between 9 and 10am.

Hygiene Guidance for all

Good hygiene practice should be followed at all times, including regular and proper handwashing prior to using any equipment such as hand tools, laptops, computers, etc. Simple guidance on handwashing has been placed in toilet and kitchen areas and around all campuses. Wipes have been placed at various places across all buildings. We would welcome you bringing in your own wipes and using them as you see fit. Cups and cutlery should be fully washed using hot water and soap, using a dishwasher if available.

Staff and students should follow the most up to date NHS guidance on hygiene and must make appropriate use of disposable handkerchiefs when coughing/sneezing and wherever possible should keep at least 1 metre away from others when coughing or sneezing.

Support for Staff and Students

If you are particularly concerned and wish to talk to a medical professional please contact:

  • Your own GP
  • NHS by calling 111
  • By calling 999 in an emergency

In addition, the Occupational Health Service is available to staff by calling 01896 825982

Any questions, queries or concerns should be directed to:
Students: Clare Nairn, Head of Student Services (01896 662562)
Staff: Debbie Kerr, Head of HR (01896 662520)
Alternatively, email our dedicated account at covid19@borderscollege.ac.uk